Live / Mobile
This policy explains exactly what data sg777app collects when you open an account, make a deposit through GCash, Maya, or Bank Transfer, and access the lobby — and what choices you have over that data. Access to our platform depends on local law and is available only where permitted in eligible regions.
When you create an account with us, we collect the information you enter directly: your name, contact details, and the payment method you choose — whether that is GCash, Maya, or Bank Transfer. We also collect session data automatically, such as the device type, browser session identifiers, and the pages you navigate inside the lobby. This information is used to operate your account, process transactions, and respond to support requests you raise. We do not sell your personal data to third parties. We share it only where required to process a payment through a verified payment rail, to meet a legal obligation, or where you have given explicit consent. Data tied to your account is kept for as long as your account remains active and for the period required under applicable law after closure. You can ask us to tell you what data we hold, correct inaccuracies, or raise a concern — the contact path is in the Support section below. Our policy applies to all interactions with sg777app through web browsers and mobile sessions where our platform is accessible under local law.
This policy governs data handled directly by sg777app across four distinct areas. Understanding the boundary between what we control and what falls outside our scope helps you know where to direct any concern about your information.
Login activity, account settings, wallet balance views and the verification steps you complete inside your account dashboard are fully within this policy. We hold and process this data directly.
Deposit and withdrawal records tied to GCash, Maya, or Bank Transfer are covered here to the extent we process them. The payment provider's own terms also apply once a transaction moves through their network.
Game session data — the titles you open, round outcomes, and lobby navigation within our platform — falls under this policy. Game studios such as PG Soft or Spadegaming supply game content; they operate under their own data practices for their game engines.
Links or services that take you away from sg777app — external payment portals, third-party identity checks, or linked apps — are outside this policy's scope. Review the relevant provider's policy when you leave our platform.
You have concrete actions available to you at any point. If you want to see what personal data we hold, you can send a written request through our support channel and we will confirm the categories of data linked to your account. If any detail is wrong — a contact number, an email address, a payment method record — you can correct it directly in your account settings or ask us to update it for you. Raising a concern about how we have handled your data is straightforward: send a message through the support path listed below and we will respond with a clear explanation of what we did and why. If you close your account, data is retained only for the period required by law, after which it is deleted from active systems. These rights apply to all account holders accessing the platform where local law permits.
Send a data access request through the support channel. We confirm the categories of personal data we hold against your account, including transaction history linked to GCash, Maya, or Bank Transfer.
Update your name, contact details, or linked payment method directly in your account settings. For changes that cannot be made self-service, raise a correction request via support.
If you believe we have handled your data incorrectly, message our support team with the details. We will review the case and send you a written response explaining the action taken.
You can request account closure at any time. After closure, your data is held only for the legally required retention period, then removed from active records.
For any question about your personal data — a request to review records, a correction, or a concern — the paths below connect you directly to the team that handles data inquiries. Include your registered email address and the nature of your request so we can locate your account and respond accurately.
Send your data request or concern to our support email address listed in your account dashboard under Help. Include your account username and a clear description of your request.
The live chat widget inside your account connects you to the support team in real time. Use this path for urgent data questions or to follow up on a request you have already submitted.
Your account dashboard shows the current state of your profile, linked payment methods — GCash, Maya, Bank Transfer — and session activity. Start there before raising a formal request; many corrections can be made directly.
We apply consistent data-handling practices across every account interaction — from the moment you log in to when a transaction record is written against your wallet. Cookies and session identifiers are used to keep your account session active and to remember your lobby preferences; you can manage cookie settings through your browser. Account security relies on the credentials you set at registration, and we recommend keeping your login details private and not sharing access with others. Payment data associated with GCash, Maya, or Bank Transfer is handled in transit through the relevant payment rail and is not stored in full on our servers. If our data practices change in a way that affects your rights, we will update this policy and note the change date at the top of this page.
Session cookies keep your account active during a lobby visit. You can clear or block cookies through your browser settings at any time, though some account functions require session cookies to work correctly.
Your login credentials protect access to your account and wallet. We do not store passwords in readable form. Keep your details private; if you suspect unauthorised access, contact support immediately through live chat or email.
Active account data is held while your account is open. After closure, records are kept only for the period required under applicable law. Transaction records tied to GCash, Maya, or Bank Transfer are part of that retained set.
When this policy is revised, the updated version is published on this page with a clear change date. Continuing to use your account after a policy update indicates you have read and accepted the revised terms.
These are the questions we hear most often from account holders about how their data is handled. If your question is not here, use the support contact path listed above.
We collect the details you enter at registration — name, contact information, and email — along with the payment method you add, such as GCash, Maya, or Bank Transfer. We also collect session data like device type and lobby navigation activity while you are logged in.
We share your data only where necessary: to process a transaction through a verified payment rail, to meet a legal obligation, or where you have explicitly consented. We do not sell personal data. Game content studios like PG Soft and Spadegaming supply game software only and do not receive your personal account data from us.
Send a written data access request through the support email or live chat listed in your account dashboard. Include your registered email address and account username. We will confirm the categories of data we hold and how it has been used.
Yes. Many details — contact number, email address — can be updated directly in your account settings. For changes that require our team's involvement, raise a correction request via the support channel and we will update the record and confirm when it is done.
After account closure, we retain data only for the period required under applicable law, which covers transaction records including those tied to GCash, Maya, or Bank Transfer. Once that period ends, the data is removed from our active systems.
Contact our support team via live chat or email with a description of your concern. We will review the case and send you a written response. If the concern relates to a payment record, have your transaction reference ready so we can locate it quickly.